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3.7
Credible rating
Question mark icon to show more information Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
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Rates and terms
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Fees and Discounts
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Customer Experience
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Citizens Student Loan Refinancing
Fixed APR
Question mark icon to show more information Lowest fixed rate available from this lender
6.49%+1
Variable APR
Question mark icon to show more information Lowest variable rate available from this lender
7.02%+1
Min. credit score
Question mark icon to show more information Minimum credit score needed to qualify
700
Loan amount
Question mark icon to show more information Range needed to refinance with this lender
$10,000 to $750,000

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Citizens offers private student loans and student loan refinancing to borrowers nationwide. Depending on where you live, you may be directed to the website for Citizens One, the national lending division for Citizens.

Here’s what you need to know about borrowing and refinancing student loans through Citizens:

Citizens student loan refinancing

Best if:

  • You want to refinance a large loan balance
  • You already bank with Citizens

Citizens student loan refinancing: Interest rates and loan details

Citizens offers a wide selection of loan terms and high maximum balances for students and parents who want to refinance student loans.



Credible rating
A full star A full star A full star A half star An empty star
3.7
Rates from (APR)Fixed: 6.49%+1
Variable: 7.02%+1
Loan amounts$10,000 to $750,000
(depending on degree and loan type)
Loan terms5, 7, 10, 15, and 20 years
Min. credit score700
Min. incomeNot disclosed
Residency
  • U.S. citizen or permanent resident

  • Resident aliens may apply with a cosigner who is a U.S. citizen or permanent resident
Loan typesAny private or federal student loan
Cosigner release
  • Applications accepted after 36 consecutive on‑time payments

  • Cosigner release not available on the Education Refinance Loan for Parents
Transfer parent loan to child?Yes
FeesNo application, origination, or disbursement fees
Prepayment penaltyNone
Key benefits
  • 0.25% autopay discount

  • 0.25% loyalty discount
EducationBachelor's degree or higher required
Loan servicerFirstmark Services
Best if
  • You want to refinance large loan balances

  • You already bank with Citizens

All APRs reflect autopay and loyalty discounts where available | 1Citizens Bank Disclosures

Citizens student loan refinancing review

With competitive rates and high maximum loan balances for qualified borrowers, Citizens can be a good choice for student loan refinancing — particularly if you are already a Citizens customer.

If you can prove that you have the income needed to repay your debt, Citizens will refinance up to $750,000 for students. A bachelor’s degree or higher is required to refinance.

How to qualify

Citizens (and Citizens One) will refinance both private and federal loans. Citizens does not publicize the minimum income and credit score required to be approved for refinancing.

Repayment

Citizens offers a choice of five repayment terms on student loan refinancing, ranging from 5 to 20 years. That can make it easier to match your monthly payment to your budget.

If you agree to have payments automatically deducted from your bank account, you’ll qualify for a 0.25% interest rate reduction. There’s also a 0.25% loyalty discount if you’ve got another account with Citizens.

If you applied with a cosigner, you can apply to have them released after making 36 consecutive on‑time payments. It’s not the fastest cosigner release in the industry — some lenders will take applications after 12 or 24 months — and cosigner release is not available at all on the Education Refinance Loan for Parents.

How Citizens student loan refinancing compares to other lenders



Credible Rating
Question mark icon to show more information Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
A full star A full star A full star A half star An empty star


Credible Rating
Question mark icon to show more information Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
A full star A full star A full star A full star A half star


Credible Rating
Question mark icon to show more information Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
A full star A full star A full star A full star A half star
Rates from (APR)Fixed:
6.49%+1

Variable:
7.02%+1
Fixed:
6.99%+2

Variable:
6.99%+2
Fixed:
Check with lender

Variable:
N/A
Loan repayment terms (Years)5, 7, 10, 15, 2016 options from 5 to 15 years5, 8, 12, 15
Loan amount$10,000 to $750,000
(depending on level of education)
$5,000 to $300,000$7,500 to $300,000
Cosigner release?Yes, applications accepted after 36 months of consecutive paymentsNot offered for refinancingYes, applications accepted after 12 consecutive payments
Transfer parent loan to child?NoNoYes
Loan servicerFirstmark ServicesGraduates seeking flexible loan termsThose applying with a cosigner
Best forRefinancing large loan balancesGraduates seeking flexible loan termsThose applying with a cosigner

All APRs reflect autopay and loyalty discounts where available | 1Citizens Disclosures | 2College Ave Disclosures | 3 ELFI Disclosures | 4INvestEd Disclosures | 5ISL Education Lending Disclosures

How to refinance student loans with Citizens

Citizens can be one of the best companies to refinance with — for certain borrowers. Because every lender that offers refinancing determines the rate they’ll offer you on a case-by-case basis, it’s impossible to know your lowest possible rate without first comparing multiple lenders.

With Credible, it’s easy to compare top rates from Citizens and other student loan refinancing lenders with just one simple form. You can even check prequalified rates with just a soft credit pull (so it won’t affect your credit).

Compare Rates Now

Citizens private student loans

Best for:

  • Professional students (law, medicine, and MBA)
  • Parents who can qualify to take out big loans
  • Citizens customers
4.8
Credible rating
Question mark icon to show more information Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
A full star A full star A full star A full star A three-quarter star
Rates and terms
A full star A full star A full star A full star A three-quarter star
Fees and Discounts
A full star A full star A full star A full star A half star
Customer Experience
A full star A full star A full star A full star A full star
Citizens Private Student Loans
Fixed APR
Question mark icon to show more information Lowest fixed rate available from this lender
4.48%+1
Variable APR
Question mark icon to show more information Lowest variable rate available from this lender
6.36%+
Loan amount
Question mark icon to show more information Total amount you can borrow from this lender
$1,000 to $350,000
Loan terms (years)
Question mark icon to show more information How many years you have to repay the loan
5, 10, 15

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  • Fixed APR: 4.48%+1
  • Variable APR: 6.36%+
  • Min. credit score: 720
  • Loan amount: $1,000 to $350,000
  • Loan terms (years): 5, 10, 15
  • Loan types: Any private or federal student loan
  • Repayment options: Full deferral, full monthly payment, interest only, immediate repayment, academic deferment, military deferment, forbearance, loans discharged upon death or disability
  • Fees: Late fee
  • Discounts: Autopay, loyalty
  • Eligibility: Available in all 50 states (international students can apply with a creditworthy U.S. citizen or permanent resident cosigner)
  • Customer service: Email, phone, chat
  • Soft credit check: Yes
  • Cosigner release: After 36 months
  • Loan servicer: Firstmark Services

Citizens student loans: Interest rates and loan details

Citizens offers generous loan limits on private student loans to qualified borrowers. There’s a decent selection of loan terms and repayment plans, allowing undergraduate, graduate students, and parents to tailor loans to their needs.



Credible rating
A full star A full star A full star A full star A three-quarter star
4.8
Rates from (APR)Fixed rate: 4.48%+1
Variable rate: 6.36%+
Loan amounts$1,000 minimum, up to 100% of cost of attendance
(aggregate limits may apply)
Loan terms5 , 10, 15 (15-year loans not available to parents)
Min. credit score720
Min. incomeNot disclosed
Residency
  • Borrower or cosigner must be U.S. citizen or permanent resident
  • International students may apply with cosigner
FeesNo application, origination, or disbursement fees
Prepayment penaltyNone
Key benefits
  • 0.25% autopay discount

  • 0.25% loyalty discount
EnrollmentMust be enrolled at least half time in a degree-granting program at an eligible institution
Cosigner release
  • Applications accepted after 36 consecutive on-time payments
  • Cosigner release not available on the Student Loan for Parents
Loan servicerFirstmark Services
Best for
  • Professional students (law, medicine, and MBA)

  • Parents who can qualify to take out big loans

  • Citizens bank customers

Lowest APRs reflect autopay, loyalty, and interest-only repayment discounts where available | 1Citizens Bank Disclosures

Citizens private student loans review

Citizens offers private student loans with some interesting features, like the ability to apply once and be approved for additional loans over multiple years. But Citizens offers fewer loan terms and repayment plans than some other lenders — particularly if you’re a parent.

Citizens will loan up to $350,000 to qualifying parents and students taking out medical school loans or pursuing careers in dentistry, pharmacy, and veterinary medicine. MBA and law school students can borrow up to $225,000.

But the longest loan term offered by Citizens is 15 years, and parents can’t take more than 10 years to repay their loans. Though, for some borrowers, a 10- or 15-year repayment term on a six-figure loan will mean a budget-busting monthly payment.

Depending on the rate you qualify for, Citizens student loans can be competitive with federal PLUS loans, particularly after factoring in upfront fees on parent PLUS and grad PLUS loans.

How to qualify

To qualify for a Citizens student loan, you’ll need to be enrolled at least half-time in a degree-granting program. If you’re not a U.S. citizen or permanent resident, you can apply with a creditworthy cosigner who is. Most students won’t have the income or credit history needed to qualify for a loan without a cosigner.

You can request prequalified rates from Citizens and other lenders through Credible without affecting your credit.

Multi-year approval

Since students will typically need to take out loans every semester or year they’re enrolled, Citizens offers multi-year approval. Once you’ve been approved for your initial loan, Citizens can just do soft credit inquiry whenever you come back for more loans. Just keep in mind that you can still be denied, and international students aren’t eligible for multi-year approval.

Repayment

Most borrowers will have the option of paying their loans back over 5, 10, or 15 years, although 15-year loans are not available to parents. Students can defer making monthly payments altogether until six months after leaving school or make interest-only or full payments. Parents, however, don’t have the option of deferring payments until after their child’s graduation — but they can make interest-only payments while the student is in school.

If you authorize automatic payments from a bank account, you’ll qualify for a 0.25% interest rate discount. If you’ve got another Citizens account, that can qualify you for an additional 0.25% loyalty discount.

How Citizens student loans compare to other lenders



Credible Rating
Question mark icon to show more information Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
A full star A full star A full star A full star A three-quarter star


Credible Rating
Question mark icon to show more information Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
A full star A full star A full star A full star A half star


Credible Rating
Question mark icon to show more information Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
A full star A full star A full star A full star A three-quarter star
Rates from (APR)Fixed:
4.48%+1

Variable:
6.36%+
Fixed:
4.84% - 12.39%6

Variable:
1.59% - 11.37%6
Fixed:
4.07%+2,3

Variable:
5.59%+2,3
Loan repayment terms (Years)5, 10, 1515, 205, 8, 10, 15
Loan amount$1,000 minimum, up to school's cost of attendance
(Aggregate limits apply)
$1,000 up to 100% of certified cost of attendance
(Aggregate loan limits apply)
$1,000 up to 100% of cost of attendance
Cosigner release?Yes, applications accepted after 36 on-time payments
(Not available for parent student loan)
No option for cosigner releaseYes, applications accepted after more than half of the scheduled repayment period has elapsed
Loan servicerFirstmark ServicesDiscover BankUniversity Account Service (UAS)
Best forProfessional students (law, medicine, and MBA)Students who can claim rewards for good gradesStudents and parents seeking flexible loan terms

Lowest APRs reflect autopay, loyalty, and interest-only repayment discounts where available | 1Citizens Disclosures | 2,3College Ave Disclosures | 11Custom Choice Disclosures | 7EdvestinU Disclosures | 8INvestEd Disclosures | 9Sallie Mae Disclosures| 10Ascent Disclosures

How to take out student loans with Citizens

Citizens makes applying for a student loan online easy and has helped many students and their families cover unmet educational expenses. Before taking out a private student loan, make sure you’ve taken advantage of any scholarships and grants you may qualify for, and researched your federal student aid options and the best ways to pay for college.

Because there are so many lenders competing for your business, it’s smart to compare rates you can qualify for with multiple lenders offering the best private student loans. Credible lets you fill out one simple form and request rates from top student lenders including Citizens, without affecting your credit score or putting your personal information at risk.

Find Your Student Loan

How Citizens can improve

Citizens stands out from some of its competitors for its willingness to provide or refinance large student loans. It could improve by:

  • Providing a wider selection of loan terms for its student loans
  • Providing more transparency around minimum income and credit requirements
About the author
Matt Carter
Matt Carter

Matt Carter is a Credible expert on student loans. Analysis pieces he’s contributed to have been featured by CNBC, CNN Money, USA Today, The New York Times, The Wall Street Journal and The Washington Post.

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