Bank-grade security means your information is protected
We take the security of your information very seriously. That’s why we go above and beyond industry standard practices to ensure that the information you provide on Credible is safe at all times.
What measures does Credible take to protect my information?
Your information is not accessible by anyone except those parties that you agree to share your information with (for example, lenders but only when you instruct us to share that information). Our security measures are explained in plain English below.
Use of public key cryptography algorithms with a minimum key size of 256 bits
There are around 339 trillion different combinations of code that could be protecting your information.
Use of secure server communications in the form of HTTPS
Credible only uses HTTPS for transmitting requests. Web apps that use HTTPS for authentication protect your password. If they use regular HTTP after you log in, they’re not protecting your privacy or your temporary identity.
Transmission between your web server and our web server being protected using Secure Sockets Layer (SSL) technology
We use an Extended Validation 2048-bit SSL Certificate to give our users additional confidence.
SSL allows sensitive information such as social security numbers and login credentials to be transmitted securely. This encrypts your information and makes it unreadable to anyone except Credible. You can verify this by checking for the key or lock icon on your browser.
Timeout Features to log you out if there has been no activity within a specified period of time
If you’re not logged in to your account, you don’t want someone else to be either. We automatically log your session out after a period of inactivity – but don’t worry, we auto-save your progress if you’re completing a form.
What steps can you take to ensure your security?
- Create a unique password. Protect that password and don’t share it with anyone.
- Always log off after using Credible.com.
- Notify us if your information appears incorrect or if you notice anything suspicious. Simply email us at firstname.lastname@example.org.
- Become familiar with the Federal Trade Commission’s website which has some great tips about ‘how to keep your personal information secure’.