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Veterans United Home Loan Review

Veterans United specializes in mortgage purchase and mortgage refinancing loans for military servicemembers and veterans.

Daria Uhlig Daria Uhlig Updated February 3, 2021

Our goal is to give you the tools and confidence you need to improve your finances. Although we receive compensation from our partner lenders, whom we will always identify, all opinions are our own. Credible Operations, Inc. NMLS # 1681276, is referred to here as "Credible."

Veterans United has financed home purchases and refinances for hundreds of thousands of active duty military and veterans.

Although you don’t need a military connection to borrow from Veterans United, the company’s focus is on VA loans.

In fact, you won’t even find information about Veterans United’s non-VA products on its website — but we reached out to them personally so that we could offer more info for you in this review.

Here’s what else you should know about getting a Veterans United mortgage:

  • Veterans United mortgage purchase review
  • Applying for your Veterans United home loan
  • How Veterans United could improve
  • Compare multiple lenders first

Veterans United mortgage purchase review

Best if:

  • You’re a qualified veteran or servicemember (or the spouse of one)
  • You’re a first-time homebuyer
  • You need to finance 100% of your home purchase

Veterans United offers a full selection of VA loan products for qualified veterans and servicemembers, plus fixed-rate loans for those with no military connection. Not all loan products are available in all states, however.

Veterans United VA loan options include 15- and 30-year fixed-rate purchase loans. You can also apply for a 30-year fixed-rate jumbo loan if you’re purchasing a home with no down payment and need financing that exceeds the limit for conforming loans.

Rates for their VA loans are highly competitive compared to conventional loan rates, and the 30-year fixed-rate and jumbo loans are especially so.

If you don’t qualify for a VA loan, or you find that a VA loan isn’t your best option, Veterans United also offers conventional, FHA, and USDA loans.

Here’s a detailed look at the types of mortgage purchase loans Veterans United offers:

Mortgage
programs
  • VA
  • VA jumbo
  • Conventional
  • FHA
  • USDA
Fixed-rate
loan terms
15 to 30 years
(VA jumbo loan is 30 years only)
Variable-rate
loan terms
N/A
Rates and fees
  • APR varies by loan and borrower
  • Points vary, but VA loans have a 2-point maximum
  • VA funding fee: 1.40% with 10% down; 1.65% with 5% down; 2.30% with no money down for first-time benefit users
  • FHA upfront mortgage insurance premium: 1.75%
  • USDA guarantee fee: 1% up front plus 0.35% annually
Min. down payment
  • USDA and VA loans: $0
  • FHA loans: 3.5%
  • Conventional loans: 3% with PMI (20% without PMI)

Find Out: How to Get the Best Mortgage Rates

Applying for your Veterans United home loan

For all Veterans United loans, the minimum credit score is 660. If your score falls short, you can consider signing up for the lender’s Lighthouse credit counseling program to get your finances in order. There’s no obligation — you can participate even if you’re not in the market for a home loan.

You’ll need a Certificate of Eligibility before you apply for a VA loan. A Veterans United loan officer can supply one for you in minutes once you’ve provided the necessary documentation of your service or your qualified spouse’s service. Your loan officer can also help you with a mortgage pre-approval.

You have two options for working with a loan offer. As long as you’re purchasing a home near a branch office, you can work directly with a local loan officer. Veterans United has branch locations in the following states:

  • Alabama
  • Alaska
  • California
  • Colorado
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Kentucky
  • Nebraska
  • North Carolina
  • Oklahoma
  • South Carolina
  • Tennessee
  • Texas
  • Virginia
  • Washington

Outside of these locations, you can work via phone and online with a loan officer licensed in your state.

Once your loan application is underway, you’ll create an account on MyVeteransUnited.com — this portal makes it easy to upload and sign documents and track the progress of your loan.

Learn: How to Buy a House

How Veterans United could improve

Overall, the Veterans United home loan reviews featured on the company’s website rate the lender 4.7 out of five stars for customer satisfaction. Plus, 98% of customers surveyed would recommend the lender to their family and friends.

But there are a few ways Veterans United could improve:

  • More transparency into loan products: You can’t find much information on their loan products other than VA loans on the company’s site. It would be helpful for that information to be more readily available without having to call and talk to customer service or a loan officer.
  • Wider availability: Currently, not all loan products are available in all states. It would be nice if they offered all their loan products in all states.

Compare multiple lenders first

Veterans United can be a good choice for a home purchase or refinance if you’re a veteran or servicemember looking for a VA loan. But it always pays to shop around and compare rates from other lenders before making a decision.

Although Veterans United isn’t one of our partner lenders, Credible lets you compare prequalified mortgage rates from multiple lenders on our platform at once — and in just a few minutes.

Credible makes getting a mortgage easy

Veterans United isn’t one of our partner lenders. But you can use Credible to see if you qualify for an instant streamlined pre-approval letter in 3 minutes from other lenders who offer mortgage home loans.

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About the author
Daria Uhlig
Daria Uhlig

Daria Uhlig is a contributor to Credible who covers mortgage and real estate. Her work has appeared in publications like The Motley Fool, USA Today, MSN Money, CNBC, and Yahoo! Finance.

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Variable rate, based on the one-month London Interbank Offered Rate (“LIBOR”) published in The Wall Street Journal on the twenty-fifth day, or the next business day, of the preceding calendar month. As of July 1, 2018, the one-month LIBOR rate is 2.10%. Variable interest rates range from 4.07%-12.04% (4.07%-11.94% APR) and will fluctuate over the term of the loan with changes in the LIBOR rate, and will vary based on applicable terms, level of degree earned and presence of a cosigner. Fixed interest rates range from 5.25%-12.19% (5.25% – 12.09% APR) based on applicable terms, level of degree earned and presence of a cosigner. Lowest rates shown requires application with a cosigner, are for eligible applicants, require a 5-year repayment term, borrower making scheduled payments while in school and include our Loyalty and Automatic Payment discounts of 0.25 percentage points each, as outlined in the Loyalty Discount and Automatic Payment Discount disclosures. Subject to additional terms and conditions, and rates are subject to change at any time without notice. Such changes will only apply to applications taken after the effective date of change. Please note: Due to federal regulations, Citizens Bank is required to provide every potential borrower with disclosure information before they apply for a private student loan. The borrower will be presented with an Application Disclosure and an Approval Disclosure within the application process before they accept the terms and conditions of the loan.

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Education Refinance Loan Rate Disclosure:

Variable rate, based on the one-month London Interbank Offered Rate (“LIBOR”) published in The Wall Street Journal on the twenty-fifth day, or the next business day, of the preceding calendar month. As of July 1, 2018, the one-month LIBOR rate is 2.10%. Variable interest rates range from 2.75%-8.20% (2.75%-8.20% APR) and will fluctuate over the term of the borrower’s loan with changes in the LIBOR rate, and will vary based on applicable terms, level of degree earned and presence of a cosigner. Fixed interest rates range from 3.50%-8.69% (3.50% – 8.69% APR) based on applicable terms, level of degree earned and presence of a cosigner. Lowest rates shown require application with a cosigner, are for eligible, creditworthy applicants with a graduate level degree, require a 5-year repayment term and include our Loyalty discount and Automatic Payment discounts of 0.25 percentage points each, as outlined in the Loyalty and Automatic Payment Discount disclosures. The maximum variable rate on the Education Refinance Loan is the greater of 21.00% or Prime Rate plus 9.00%. Subject to additional terms and conditions, and rates are subject to change at any time without notice. Such changes will only apply to applications taken after the effective date of change. Please note: Due to federal regulations, Citizens Bank is required to provide every potential borrower with disclosure information before they apply for a private student loan. The borrower will be presented with an Application Disclosure and an Approval Disclosure within the application process before they accept the terms and conditions of their loan.