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Should You Refinance With the Same Lender?

Stick with your lender if they offer the best deal, can close on your home loan quickly, and provide stellar customer service.

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By Kim Porter

Written by

Kim Porter

Contributor

Kim Porter is an expert on credit, mortgages, student loans, and debt management. She has been featured by U.S. News & World Report, USA TODAY Blueprint, Forbes Adviser, Yahoo News, and MSN.

Edited by Reina Marszalek

Written by

Reina Marszalek

Senior editor, Credible

Reina Marszalek has over 10 years of experience in personal finance and is a senior mortgage editor at Credible.

Updated October 17, 2024

Editorial disclosure: Our goal is to give you the tools and confidence you need to improve your finances. Although we receive compensation from our partner lenders, whom we will always identify, all opinions are our own. Credible Operations, Inc. NMLS # 1681276, is referred to here as “Credible.”

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You have plenty of financial institutions to choose from when refinancing a mortgage. But if you were happy with the place that originally funded your loan, you might be wondering if you should refinance with that same lender.

Before making the decision, you’ll need to understand your own goals and shop around to find the right fit.

Can you refinance with the same lender?

Yes, you can refinance your mortgage with the same bank or lender. This could be a good option if your lender:

  • Offers low-interest rates or closing costs
  • Gives discounts to returning customers
  • Closes refinance loans quickly and efficiently

Before you go down this path, you’ll need to find out:

  • Who’s your loan servicer? Your mortgage lender is the institution that funded your home loan, but it might not be the same company that now processes your payments and manages your account. Since your loan servicer might not originate loans, you’ll want to be sure you’re talking with the right company.
  • Do you need to honor a waiting period? Some lenders make borrowers wait at least six months before they’ll refinance a home loan. So if you recently closed on your mortgage and you want to refinance with the same lender, you’ll need to ask if it’s possible.
  • Does your original lender offer what you need? There are many different types of refinance loans, such as rate-and-term refinances and cash-out refinances. Some lenders also offer programs like the FHA Streamline and VA Streamline refinances. Make sure your original lender can meet your refinancing goals.

Learn More: Mortgage Refinancing Calculator

Advantages of refinancing with the same lender

Refinancing your mortgage with the same lender has two major benefits: money savings and convenience.

You might save money

Like your original mortgage, there are costs to refinancing a home loan. These closing costs typically range from 2% to 5% of the total loan amount — or about $5,000 on average, according to Freddie Mac.

However, your lender could waive or reduce certain fees if they already have an appraisal report, title information, and a mortgage insurance policy on your property. You could save money on these costs:

  • Title insurance fee
  • Mortgage insurance fee
  • Loan origination fee
  • Home appraisal fee

You might be able to negotiate better terms

Because you have an established relationship with your original lender, the company might take extra steps to keep you as a customer. Your lender might be willing to match a lower interest rate or closing cost quote from a competitor. This is especially true if you have good credit and a record of making on-time mortgage payments.

Also Read: 6 Ways to Negotiate Home Closing Costs

The process might be quicker and more convenient

It could be easier to refinance with the same lender since you already have an established relationship. The company has your information on file, including your payment history and financial details, so it might be able to streamline some of the documents required for a refinance.

Plus, if the bank or credit union you use for your finances underwrites your home loan as well, it might be more efficient to keep everything under one roof.

Disadvantages of refinancing with the same lender

Sometimes change can be a good thing. Switching your mortgage lender might be a good idea if it can’t close your loan quickly, offers bad customer service, or it isn’t giving you the lowest rate.

They might have capacity issues

If your original lender is popular, you might experience closing delays.

As part of the loan shopping process, you’ll need to ask your lender if it has the capacity for another refinance loan and how long it might take. Across the industry, lenders take 30-45 days on average to close refinance loans, but some can turn things around more quickly.

You might get better customer service elsewhere

Every mortgage lender provides different services. Some financial institutions have an end-to-end digital process that emphasizes efficiency and savings, while others offer brick-and-mortar branches to provide in-person help. Furthermore, some lenders have higher customer satisfaction ratings.

If you’re not happy with your original lender or current loan servicer, switching lenders could give you a better experience.

You could lose out on money savings

Shopping around with different lenders is the best way to save money on the interest rate and closing costs. Your lender knows the rate you currently pay, and it might offer you slightly lower terms. But when you get rate quotes from multiple lenders, you can use the information to negotiate.

Find out if refinancing is right for you

Find My Refi Rate

Checking rates won’t affect your credit score

How to negotiate with a lender

You can refinance a mortgage with the same lender, but it’s important to negotiate the details so you save money. Follow these steps to get the best deal:

  • Get rate quotes from multiple lenders. Compare the interest rate you’ll pay along with the closing costs and your monthly loan payment. Credible can help with this.
  • Ask other lenders to offer a better rate. Take the best offer and ask the other lenders to offer a better interest rate or closing costs — or both. Your original lender might be more willing to compete for your business if it knows you’re shopping around.
  • Consider paying discount points. A discount point is a fee you can pay in exchange for a lower interest rate. If you know you’ll be in the home long enough to recoup this cost, it could be worthwhile.
  • Get everything in writing. If a lender offers a better deal, ask it to send it to you in writing.

Keep Reading: What to Expect When You Close on a House

Meet the expert:
Kim Porter

Kim Porter is an expert on credit, mortgages, student loans, and debt management. She has been featured by U.S. News & World Report, USA TODAY Blueprint, Forbes Adviser, Yahoo News, and MSN.